Remitano review remitano scam or legit ?
Remitano is an online platform that provides an escrowed P2P crypto marketplace that supports the buying and selling of cryptos.
The platform allows users to buy and sell cryptos with either crypto or fiat currencies.
Importantly, Remitano provides investors with a secure environment to connect with other investors across the Remitano network.
Remitano’s Escrow service provides the secure environment for the Remitano network to inter-trade securely.
Founded in 2016 by Babylon Solutions Limited and headquartered in St Vincent and the Grenadines, Remitano supports more than 30 countries worldwide.
Countries supported by Remitano include but are not limited to: Vietnam, Malaysia, Nigeria, India, South Africa, Singapore, Cambodia, Kenya, Ghana, and Pakistan.
Currently, the Remitano platform supports the deposit and withdrawal of 6 of the most popular cryptocurrencies that include Bitcoin (“BTC”), Bitcoin Cash (“BCH”), Ethereum (“ETH”), Litecoin (“LTC”), Ripple’s XRP (“XRP”), and USD Tether (“USDT”).
Additionally, depending upon jurisdiction, Remitano permits the deposit and withdrawal of the following fiat currencies: Indian Rupee, Indonesian Rupiah, Malaysian Ringgit, Nigerian Naira, Venezuelan Bolivar and Vietnamese Dong.
By depositing crypto or fiat, investors may invest into crypto with 2x margin or swap for other Remitano supported crypto.
Additional crypto available via the swap and invest platforms include Binance Coin (“BNB”), Cardano’s ADA (“ADA”), Chainlink (“LINK”), EOS (“EOS”), Ethereum Classic (“ETC”), Monero’s XMR (“XMR”), NEO (“NEO”), Stellar’s Lumen (“XML”), Tezos (“XTZ”), and Tron’s TRX (“TRX”).
Key attributes of the Remitano platform include:
- Very fast and easy registration and verification process.
- Facilitates instant purchases of altcoins.
- Via the Peer2Peer platform, crypto exchanges are made via its intermediary escrow platform, providing an additional layer of security.
- The Peer2Peer platform also allows investors to purchase crypto via local bank transfer and credit/debit card.
- Provides investors an investment platform that allows users to invest into supported cryptos with 2x margin.
- Remitano’s Swap feature allows investors to seamlessly exchange already held crypto for other supported cryptos.
- 24-7 Customer support with very fast response times.
- Fast coin and fiat deposits. Supports zero confirmation for major coins such as Bitcoin (“BTC”) and Bitcoin Cash (“BCH”).
- Customer Support: Users may contact customer support via chat and messenger. Customer support is available 24 hours per day, 7-days per week.
- Fiat Money: In certain jurisdictions, users may deposit and withdraw fiat money.
- Global Network: Remitano has more than 1.5 million customers across more than 30 countries.
- Margin: Investors can utilize 2x margin to invest into Remitano cryptos to enhance earnings.
- Multi-Lingual: Remitano supports the world’s main languages
- Simple Registration Process: It takes a matter of minutes to register and complete the verification process.
- Transparent Fee Structure: There are no hidden fees, with fees detailed clearly in each transaction.
Other positives include
- Mobile compatible: Remitano is compatible with mobile devices and can be downloaded from the App Store or Google Play.
- Multi-Product Offering: Multiple platforms to gain exposure to the crypto world.
- Referrals Program: Earn up to 40% commissions and an additional 10% from your referrals’ referrals.
- Wholesale: Remitano also offers a wholesale trading market that operates independently, while supporting the same crypto and fiat currencies. Here, trading fees are 1/10th of usual trading fees.
- Limited Cryptos: Remitano currently only supports 6 cryptocurrencies for deposits and withdrawals. These are among the largest cryptos by market cap, however.
- No demo account: The easy-to-use platform, however, coupled with an FAQ section and responsive customer support team allows even the more novice investor to quickly become familiar with the features.
- Unregulated: While unregulated, Remitano does require investors to go through a verification process in order to have access to higher trading limits.
Brokerage Services, Supported Cryptocurrencies & Payment Methods
Remitano provides an online exchange supporting the buying and selling of cryptocurrencies.
The platform offers a number of ways in which to purchase and exchange Remitano supported cryptos.
In addition to supporting the deposit of 6 cryptos, these being Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple’s XRP, and USD Tether, Remitano also supports the deposit and withdrawal of fiat currencies for certain jurisdictions.
These include investors from India, Indonesia, Malaysia, Nigeria, Venezuela, and Vietnam.
Remitano also caters for investors looking to purchase crypto by bank transfer and credit/debit card via its Peer2Peer platform.
Finally, investors may also swap deposited crypto or fiat crypto for other cryptos or make a crypto investment via Remitano’s “Invest” page.
To open an account, go to the Remitano homepage and click on the “Login / Register ” icon as shown below:
Enter your email address and click “Send Link”.
You will then receive a notification that requests you to go to your email inbox and click on the “Log me into Remitano” icon.
Please note that the link is valid for 15 minutes. If you exceed this time, you will need to go back and start again.
You will then need to enter a user name for the first time, as shown below, and click “Continue”:
You are then required to accept terms of service. Read the terms and the click “I have read and agree”.
Once you have read and agreed to the terms, you are redirected to your Remitano home page.
Remitano has multiple KYC levels that give you different buying, depositing, and withdrawal limits.
Level 1: Phone number verification. Restrictions are as follows:
- Users can buy $50.00 daily
- You can deposit 10,291.92 NGN into your NGN Remitano wallet daily.
- You can deposit 102,919.22 NGN into your NGN Remitano wallet Monthly.
- Coin withdrawal quota will increase to $250.00 daily.
Level 2 & Level 3: Documentation verification:
- Users can buy $100,000.00 daily.
- You can deposit 10,291,922.80 NGN into your NGN Remitano wallet daily.
- You can deposit 102,919,228.00 NGN into your NGN Remitano wallet monthly.
- Coin withdrawal quote will increase to $2,500.00 daily.
Level 4: Peer certification / Long-time Trader:
- Users can buy $500,000.00 daily.
- You can deposit 24,700,614.72 NGN into your NGN Remitano wallet daily.
- You can deposit 247,006,147.20 NGN into your NGN Remitano wallet monthly.
- Coin withdrawal quote will increase to $100,000.00 daily.
- Level 4 users can buy and sell in all markets.
Level 5: Peer certification + Long-time Trader
- Users can buy $10,000,000.00 daily.
- You can deposit 617,515,368.00 NGN into your NGN Remitano wallet daily.
- You can deposit 6,175,153,680.00 NGN into your NGN wallet monthly.
- Coin withdrawal quote will increase to $1,000,000.00 daily.
- Level 5 users can buy and sell in all markets.
Before beginning the verification process, please ensure that you select the correct market.
You can change the language and market by selecting from the dropdown menu as shown below:
Once you have selected the correct Market, go to your account dropdown menu, select “Verify account” and complete Level 1 verification by clicking “Verify”.
Enter your phone number and select your preferred option to verify. This can be via SMS, phone call, or WhatsApp and then click “Continue”.
Upon verifying your mobile number, you have completed the level 1 KYC completeness and may use the platform within the limits of Level 1 clearance.
At this stage, you will need to make a deposit to take advantage of Remitano’s suite of offerings.
In order to make a deposit, go to the Dashboard dropdown menu and select “Overall” and then click the “Deposit/Withdrawal” icon. (Alternatively, you may select “Wallets” from the Dashboard dropdown menu).
Select the crypto that you wish to deposit, or alternatively click on “Buy” under Buy and Sell Crypto Now
For demonstrative purposes, we have chosen to deposit Bitcoin (“BTC”).
Click on the Bitcoin Deposit icon and scan the wallet address QR code or copy the address to your external BTC wallet.
Once you have funded your Bitcoin wallet, you can swap for other supported crypto or convert into USDT to invest into other cryptos with margin of up to 2x.
You can view your Bitcoin balance by going to the Dashboard dropdown menu and selecting “Wallets”.
Remitano gives investors access to the most popular cryptos in the market place.
These include Bitcoin (“BTC”), Ethereum (“ETH”), and USD Tether (“USDT”), and Bitcoin Cash (“BCH”), Litecoin (“LTC”), and Ripple’s XRP (“XRP”)
Remitano also supports the following top Altcoins: Binance Coin (“BNB”), Cardano’s ADA (“ADA”), Chainlink (“LINK”), EOS (“EOS”), Ethereum Classic (“ETC”), Monero’s XMR (“XMR”), NEO (“NEO”), Stellar’s Lumen (“XML”), Tezos (“XTZ”), and Tron’s TRX (“TRX”).
Remitano supports the buying, the selling, and also the swapping of cryptocurrencies.
Users can buy, sell, and swap the following cryptos:
Bitcoin (“BTC”), Ethereum (“ETH”), and USD Tether (“USDT”), and Bitcoin Cash (“BCH”), Litecoin (“LTC”), and Ripple’s XRP (“XRP”).
Options available to swapping these cryptos vary depending upon the crypto that you wish to swap.
For instance, users can swap USD Tether for:
BNB, BTC, BCH, ADA, LINK, EOS, ETC, ETH, LTC, XMR, NEO, DOT, XRP, XML, XTZ, and TRX.
For those looking to swap Bitcoin Cash, however, users can swap BCH for:
BTC, ETH, LTC, XRP, and USDT.
Additionally, Remitano allows users to swap the following altcoins: Binance Coin (“BNB”), Cardano’s ADA (“ADA”), Chainlink (“LINK”), EOS (“EOS”), Ethereum Classic (“ETC”), Monero’s XMR (“XMR”), NEO (“NEO”), Polkadot (“DOT)”, Stellar’s Lumen (“XML”), Tezos (“XTZ”), and Tron’s TRX (“TRX”).
Holders of these coins may swap for Bitcoin (“BTC”), Ethereum (“ETH”), and USD Tether (“USDT”).
You may swap your crypto from your individual Remitano wallets, by selecting “Swap” and choosing your target crypto, as shown below:
Or you can also go to the Dashboard dropdown menu and select “Wallets”.
Deposit the crypto that you wish to swap from your externally held crypto wallet
Once you have deposited your crypto and your crypto wallet has been funded, return to your Remitano’s wallet page.
Select the crypto you wish to swap by clicking the wallet’s “Swap” icon.
For demonstrative purposes, we have chosen to swap XRP for BCH. Enter the amount of XRP that you wish to swap for BCH and click “Swap”. If you wish to swap all of your XRP, simply click “Max”.
You will be given your BCH equivalent, after deducted fees. Fees for swapping coins is 0.25%. which has already been deducted from the estimated value.
Once you have completed the swap transaction, your XRP wallet will be debited and your BCH wallet credited.
Please note that the final BCH amount may be slightly different due to market volatility.
In addition to supporting the buying and selling of crypto with fiat or crypto currencies and swapping cryptos, Remitano also supports the buy and selling of cryptos across the Remitano network.
For investors looking to buy or sell cryptos across the Remitano network, go to the P2P Exchange page and select the crypto you wish to buy or sell.
For investors looking to buy
As shown below, Bitcoin is the default crypto. You may click on the “Choose another coin” icon to buy or sell an alternative crypto.
For demonstrative purposes, we will request to purchase Bitcoin.
On the P2P Exchange page, click “Buy Now”.
Enter the amount of Bitcoin you wish to purchase. You may either enter the number of Bitcoin or a U.S Dollar amount (or local currency amount).
There are many supported banks/payment methods and you also have the average completion time on each advertisement.
Or you can also scroll down to view the list of advertisements:
If there are no suitable advertisements found, you can also create and advertisement in order to locate a buyer across the network.
Click on “Create Your Buying Ad” and complete the details as prompted.
You will need to:
- Select fixed or dynamic price
- If fixed price, enter the price at which you wish to buy Bitcoin.
- The number of Bitcoin that you wish to purchase.
- Your maximum Bitcoin purchase amount.
- Payment details:
- Payment Method: Bank transfer and name.
- Payment window.
Once you have completed the information, you may preview your ad before clicking “Create New Advertisement”.
For investors looking to sell
Click the “Sell now” icon on the P2P Exchange page and enter the amount of Bitcoin or US Dollar equivalent that you wish to sell.
If there are no suitable advertisements found, click the “Create Your Selling Ad” icon and enter the details as prompted.
- Select fixed or dynamic price
- If fixed price, enter the price at which you wish to buy Bitcoin.
- The number of Bitcoin that you wish to purchase.
- Your maximum Bitcoin purchase amount.
- Payment details:
Payment Method: Bank transfer
Bank name. account number, account name
Additionally, you may also choose not to sell to an unverified buyer. Simply select yes or no from the dropdown menu and then click “Create New Advertisement”.
When someone in the Remitano network responds to your ad to buy or sell, the transaction will be processed.
It is worth noting that Remitano uses Escrow to process trades in a safe and secure manner.
When you open a trade, the specified number of Bitcoins that you wish to buy are transferred from the seller’s wallet and held on Remitano’s escrow service. This ensures that you can send payment to the seller without worrying about not receiving Bitcoin.
- Bitcoin are locked until seller confirms payment.
- In case of problems, the Remitano support team will resolve bases based on evidence provided by both sides.
Alternatively, Remitano has an “Invest” page that allows users to invest into supported cryptos with or without margin.
Simply go to the “Invest” page and select the crypto that you wish to purchase by clicking the “Invest” icon.
Enter the amount of crypto that you wish to invest into. For demonstrative purposes, we have chosen to invest in Tron’s TRX, with 2x margin.
Review the information, including your loan interest per hour for margin and click “Open Investment”.
An added feature on the Remitano platform is the option to purchase crypto by debit/credit card.
In order to purchase crypto by debit/credit card, go to the P2P Exchange page and scroll down.
Click on the “Buy” icon alongside the Simplex brand and enter the amount of crypto you wish to purchase, in this case Ethereum, and click “Buy Now”.
Review the transaction details and then click “Buy Now”
You will then be redirected to the Simplex page in order to enter your credit/debit card details to complete the transaction. Complete your credit card details and click “Next”.
Enter your billing address and personal details and then click “Pay Now”.
Once the transaction is complete, your Ethereum wallet will be funded with your credit card purchased crypto.
In order to view your activity on the platform, you can view transaction details from the Wallets page.
From each individual wallet drop down menu, users may view:
- Deposit History
- Withdrawal History
- Transactions History
In order to view historical transactions, go to the Dashboard dropdown menu and select Wallets.
Go to the currency for which you would likely to view transaction histories and select from the wallet drop down menu.
Additionally, you may view your individual crypto balances on the wallets page.
For an overall view of your buying and selling ads, pending trades, and estimated total asset value of your Remitano portfolio, go to the Dashboard dropdown menu and select “Overall”.
Remitano is transparent with its fee structure, which varies depending upon payment method. Fees are summarized as follows:
- The price which is displayed in the advertisement already includes trading fee and will be the final price. There are no additional hidden fees.
- Trading fee is calculated as 1% of the price set on the advertisement.
For Sellers: If you make an advertisement or offer to sell 1 BTC at $55,000, your actual receiving price is $55,000. The displayed price in the ad would be $55,000 + 1% of $55,000 = $55,550.
You will receive $55,550 in exchange for 1BTC + 1% of 1 BTC, equivalent to 1.01BTC. Here, 1 BTC will go to the buyer and 0.01BTC is the trading fee.
For Buyers: If you make an advertisement or offer to buy 1 BTC at $55,000, then your actual paying price is $55,000 and the displayed price is $55,000 – 1% of $55,000 = $54,450. As the buyer, you pay $55,000 and do not pay other fees. The trading fee, in this case, is 1% of the total BTC amount.
The exchange fee is 0.25%, which will be deducted from the estimated value when you open a SWAP order.
The fee for investment is 1% of the total USDT you actually receive and is only charged when you have a profit.
This means that the amount of USDT after the fee cannot be lower than the investment amount.
When investing with 2x margin, the interest rate is 0.0010274% per hour.
Fees for each type of activity across the Remitano platform are summarized as follows:
Please also note the minimum deposits and trade sizes.
The withdrawal fee may be changed based on the blockchain network fee. You can also view fee details at https://remitano.com/fees.
Remitano provides users with crypto and in certain jurisdictions fiat wallets
Remitano currently provides users with the following fiat currency wallets, allowing users to hold domestic currencies on the exchange. Fiat currency wallets available include:
INR: Indian Rupee
IDR: Indonesian Rupiah
MYR: Malaysian Ringgit
NGN: Nigerian Naira
VES: Venezuelan Bolivar
VND: Vietnamese Dong
Users in supported jurisdictions will need to complete Level 2/3 verification in order to deposit/withdraw fiat money.
In order to make a fiat deposit, simply go to your Wallets page and select the fiat wallet that you wish to deposit into. Click “Deposit” and complete the prompted details.
- Deposit from
- Amount in fiat currency.
You are then provided with the necessary account details to allow you to make a fiat currency bank transfer to your Remitano fiat wallet.
Details provided include:
- Deposit amount
- Reference message
- Bank account name, number, and bank name.
It is important to note that you must send the exact amount instructed, in addition to the exact reference message. Failure to do this could result in the loss of funds. You can also open a live chat with 24/7 CS to support your deposit.
Additionally, users may withdraw fiat money from their Remitano fiat wallets.
Simply go to the fiat wallet that you wish to withdraw from and click the “Withdraw” icon. Then,
- Enter the amount that you wish to withdraw.
- Create an account to withdraw your money.
- Click “Confirm” and withdraw your money.
- Review all details and then click “Withdraw”.
You can review the status of the withdrawal with your fiat currency, withdrawal history section. This can be located under your wallet dropdown menu as shown below:
Remitano does not charge fiat deposit / withdrawal fees. However, Remitano uses accounts from multiple banks to process withdrawals. So, in some cases you may incur a small fee charged by the bank that processes the money order.
Remitano provides users with the following crypto wallets for deposits and withdrawals:
BTC, BCH, ETH, USDT, LTC, XRP
Additionally, Remitano provides users with the following crypto wallets to store swapped altcoins:
BNB, EOS, TRX, ADA, XLM, TXS, LINK, ETC, NEO, XMR, DOT
In order to access your crypto wallets, simply select the wallets page from the Dashboard dropdown menu.
Here you may view your crypto balances, and deposit, withdraw, and swap cryptos.
Additionally, users may view deposit history, withdrawal history, transactions history.
From the dropdown menu, users may also cash out internationally. See “Withdrawals” section for more details.
For investors looking to buy and sell crypto, users may also buy and sell directly from the wallet page. Simply click on the buy or sell icon located to the right-hand side of your crypto wallets. You will then be redirected to the Remitano “Investment” page.
See “Investment Page” section for more details.
For investors looking to deposit or withdraw funds, Remitano supports the deposit and withdrawal of Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple’s XRP, and USD Tether.
Additionally, depending upon a user’s region, users may also deposit and withdraw the following fiat currencies:
- Indian Rupee
- Indonesian Rupiah
- Malaysian Ringgit
- Nigerian Naira
- Venezuelan Bolivar
- Vietnamese Dong
If your jurisdiction the UK, for example, Remitano does not support the withdrawal of fiat money. However, if your jurisdiction is Indonesia, you may deposit and withdraw Indonesian Rupiah.
As previously mentioned, you must complete the level 2 / 3 verification in order to deposit or withdraw fiat currency.
For investors unable to deposit fiat currencies, you may purchase crypto with fiat via the Peer2Peer platform.
Here, investors may purchase crypto by bank transfer and credit/debit card via Simplex, which has partnered with Remitano.
Investors may deposit one of 6 supported cryptos in order to trade crypto on the Remitano platform.
For demonstrative purposes, we have to deposit Bitcoin.
To make a deposit, go to the Dashboard dropdown menu and select “Wallets”
Chose the wallet into which you wish to deposit, in this case Bitcoin, and click the “Deposit” icon.
Simply scan the QR Code or copy the address to your external Bitcoin wallet and deposit your already held BTC into your Remitano BTC Wallet.
Please note that your deposit must be greater than 0.000001 BTC to be credited. There are no deposit fees for making a Bitcoin deposit.
In order to make a crypto withdrawal, simply go to the wallets page and select the crypto wallet from which you wish to make a withdrawal.
For demonstrative purposes, we will withdraw Litecoin (“LTC”).
Click on the Litecoin wallet’s “Withdrawal” icon and either enter your external wallet address or scan your external wallet QR code.
Then enter the amount of LTC that you wish to withdraw and click “Submit”.
Please note the maximum withdrawal and the withdrawal fee shown below the amount that you intend to withdraw.
For investors who have deposited crypto and wish to Swap for a Remitano supported altcoin, choose the crypto you wish to swap from the wallets page.
Click the “Swap” icon and then choose the crypto that you wish to swap to.
For demonstrative purposes, we have chosen to swap USD Tether for Monero’s XMR.
Enter the amount of USD Tether than you wish to swap and then click “Swap”. Your USD Tether wallet will be debited and your Monero’s XMR wallet credited upon completion of the transaction.
Please note that:
- The final XMR amount you receive may be slightly different due to market volatility.
- A swapping fee of 0.25% is deducted.
For investors looking to use invest into crypto using the “Invest” platform, you will need to deposit USD Tether or swap crypto to USD Tether to make an investment. See “Investment Platform” section for more details.
Remitano provides investors a simple to use platform to buy, sell, invest, and swap cryptos.
In total, Remitano supports the deposit of 6 cryptos, these being Bitcoin (“BTC”), Bitcoin Cash (“BCH”), Ethereum (“ETH”), Litecoin (“LTC”), Ripple’s XRP (“XRP”), and USD Tether (“USDT”).
Additionally, the platform supports the following cryptos for investors looking to use the “Invest” or “Swap” features:
Binance Coin (“BNB”), Cardano’s ADA (“ADA”), Chainlink (“LINK”), EOS (“EOS”), Ethereum Classic (“ETC”), Monero’s XMR (“XMR”), NEO (“NEO”), Polkadot (“DOT”), Stellar’s Lumen (“XML”), Tezos (“XTZ”), and Tron’s TRX (“TRX”).
As outlined earlier, investors may gain exposure to cryptos in one of the following ways:
Buying and Selling Crypto
Remitano provides a number of ways in which investors may buy and sell cryptos:
Swap: Remitano users may swap crypto for crypto on Remitano’s “Swap” page. Here, investors actually own the crypto rather than hold an open position, which is the case with the “Invest” platform.
Peer2Peer: Here, investors may buy and sell across the Remitano network.
Invest: Users may invest into Remitano supported cryptos on a “Normal” basis or with 2x margin. Any crypto investments made here do not appear within the individual crypto wallets. Profits or any remaining funds will be credited to a user’s USDT wallet.
Balances: You may view individual wallet balances on the wallets page.
Dashboard: From the dropdown menu, users are given a summary of pending trades and a user’s buying and selling ads. Simply select “Overall” to view details. Remitano also provides users with a net asset value on the “Overall” page.
Investments: Under the “Investments” section, located in the Dashboard dropdown, users may view investment details. Users are provided with details on awaiting investments, open investments, and closed investments.
Profile: From the profile section, located under your account dropdown menu, you may also view a summary of trades and the number of successful trades.
Swap History: By going to the “Swap” page, users may view swap histories by scrolling down. To change the coin for which you wish to view the swap history, simply select the crypto from the crypto dropdown menu.
User History: Users may view transaction histories on the wallets page, found under the Dashboard dropdown menu. Here, you are provided with deposit, withdrawal, and transaction histories.
From the Dashboard dropdown menu, users may select Wallets. Here you are provided with individual wallet balances, the option to deposit, withdraw, or swap and view historic transactions.
Remitano users can earn income through the Referrals program.
By joining the Referrals program, you can earn 40% commission immediately when your friends sign up and buy coins through your referral link. Additionally, when your friends refer others to trade on Remitano, you will earn another 10% commission.
SUPPORT: Users are able chat directly with customer support representatives via the Chat link located at the bottom right-hand-side of the screen.
Additionally, there is also a dedicated “Help Center” located at the bottom of the Remitano home page.
Here users may contact customer support by Messenger or Intercom, by email and phone or access Remitano’s FAQ section.
Forum: Remitano provides platform updates and crypto market summaries. Additionally, users may chat on hot topics across the network, take part in games, such as quizzes, or view blogs.
Mission: Remitano provides missions, where users can complete tasks to earn more crypto. Go to the “Freelancer page located under the Dashboard dropdown menu to view your mission history and ongoing missions,
Remitano places a high emphasis on security in order to protect users.
Key features include:
- Escrow: In Peer2Peer transactions, Remitano uses Escrow to hold cryptos before funds are transferred. This removes the risk of not receiving coins purchased once payment has been delivered.
- 2FA: Users may enable Authenticator Authentication in order to manage 2FA requirements.
Regulatory Compliance: Users have to go through a verification process that ranges from a level 1 phone verification to full verification. Transaction limits are then set based on a user’s verification level.
Remitano offers users 24-7 customer support. Users may contact the customer support time via Live Chat link located to the bottom right-hand side of your screen.
Simply click the “Chat” icon on the bottom right-hand-side of your Remitano page.
Here, you may either:
- Send a message. (Response times are provided).
- View all your conversations.
- Search articles in order to find your answer.
Additionally, users can scroll down to the bottom of the page and click the “Customer Support” link.
Here you may choose to either chat to customer support by Intercom:
Or via the Remitano fanpage at https://fb.com/remitano.
Lastly, you may also contact Remitano by email via firstname.lastname@example.org.
Remitano also has a strong social media presence.
Some of the more frequently asked questions available on Remitano include:
What is the difference between Remitano Swap and Remitano Invest?
The Remitano swap and Remitano Invest are two other features that traders can use to make money from our platform, in addition to P2P trading. In Remitano swap, you are exchanging one cryptocurrency for another, which you can also withdraw to your external wallet.
However, with Remitano Invest, the amount of money committed to the altcoin investment represents an open position, which the individual can close at any time he decides. The altcoin cannot be withdrawn to your external wallet in this case.
How long does it take for BTC/ETH withdrawal to be processed?
Withdrawal request of your coins is usually processed instantly, once you have inputted your address in the required field, and confirmed your request.
Always make sure that the receiving address inputted in the address field is the correct one, to avoid loss of funds.
How long does it take to deposit Bitcoin/Ethereum?
Bitcoin deposit will reflect in your Remitano bitcoin wallet once the necessary network confirmations have been completed. This may vary from a few minutes to some hours, depending on the blockchain network.
Does Remitano have an iPhone app or Android app?
Remitano is an easy-to-use platform for both novice and seasoned crypto investors to gain exposure to the crypto markets.
While unregulated, Remitano delivers peace of mind with its Escrow service that ensures delivery of purchased crypto.
A global network and expanding, the platform gives investors access to the larger cryptos by market cap, with the 2x margin feature another positive for those looking to enhance yields.
Competitive fees and an enticing referral program are other reasons for would-be investors to consider Remitano.